Who We Are
Labnet is a franchise network of branded Private Laboratories that are owned or operated by AKMLSO members. Labnet uses commercial franchising techniques to increase access to quality assured Laboratory services through its members. In the commercial sector, franchising has proven to be an effective way to replicate a successful business model and efficiently respond to consumer demand for products and services of specified standards. The same business principles being applied to Laboratory service delivery to increase access to quality services while generating a profit.
All Laboratories that join the network will be identifiable through a common logo. Labnet has been developed with support from the Department for International Development (DFID) through the Private Sector Innovation Program for Health (PSP4H). PSP4H has partnered with AKMLSO to develop Labnet in Kenya. Currently Labnet has 60 laboratories registered as members. AKMLSO has a vision to roll out the network to many more private Laboratories.
Benefits of Joining Labnet
A unifying logo and branding will be a form of client signaling. Clinicians and members of the public will easily identify the branded Laboratories that are licensed to operate and distinguish them from others that could be operating illegally. This will differentiate the legitimate outlets from unlicensed ones.
Being a member of Labnet will potentially lead to increased clientele and enhanced consumer loyalty. Members of Labnet will benefit from consumer awareness campaigns that are expected to drive consumer demand for quality assured Laboratory services.
Network members will benefit from training on Business management skills, retail chains management, inventory management and product knowledge. Labnet will endevour to organise training on an ongoing basis to ensure support to providers and delivery of quality services
Network members will gain access to preferentially priced Laboratory equipment and reagents through linkages with manufacturers and distributors for bulk purchasing. Through its subsidiary Labnet Kenya, AKMLSO will enter into procurement agreements with selected suppliers of Laboratory products and negotiate volume discounts which they will pass on to Network members.
To avoid professional isolation and improve on service delivery, members joined by other interested parties can form forums in their respective geographical regions where they can share experiences and help each other improve on quality service provision.
A peer review mechanism will be established to encourage high quality service standards among Network members. This could be done through formation of clusters where members come together to discuss issues affecting the network and share experiences. These forums would also be useful for entrenching the network SOPs and looking out for any fraudulent use of the Network brand by unauthorized persons.
An integrated organization structure permits single-point accountability for quality across the network. This function works in harmony with clinical and operational objectives to bring standardized operating procedures that maximise laboratory proficiency throughout the entire network. A primary benefit of the integrated model is the formation of a single governance structure that carries accountability for all laboratory aspects. This provides a single point of contact between pathology and other key stakeholders in the healthcare system.
Standardized analytical platforms, information systems and testing protocols coupled with a cohesive laboratory quality program bring the opportunity to provide a uniform approach to diagnostic testing and standard laboratory reporting, with standardized test reference ranges regardless of patient location and specimen origin. The integrated model provides the opportunity to implement a common LIS throughout the model. Having common data permits comparative efficiency and proficiency analysis for labs in the network, which is mandatory in setting up a continuous improvement cycle.
Who can join the Labnet Network?
Any AKMLSO member who owns and operates their own private laboratory can seek a licensee to become a Labnet participant. While Labnet is looking to achieve its goals through collaboration it is not mandatory that participants have to meet all the goals at the time of joining. A Laboratory that has already made significant investment in its equipment can still be considered for membership, but will need to commit to progressively move towards full participation and compliance with all Labnet standards and rules.